Clover: Conversations with Women in Leadership on Visibility, Authority & Owning the Room

Rewriting the Story: From NBC Journalist to Chief Growth Officer with Heather Trumpfheller

Erin Geiger - Muscle Creative Season 5 Episode 117

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0:00 | 44:44

In this episode of Clover, I sit down with fellow Austinite, community builder, and multi-pivot queen Heather Trumpfheller for a conversation that hits on career, identity, sobriety, boundaries, and what it really means to build community with intention.

We talk about:

  • Her winding career path & permission to pivot
    • Growing up a storytelling-obsessed kid in Dallas, studying broadcast journalism at Mizzou, and working at an NBC station
    • The scary identity shift of leaving journalism, trying PR, and then being “discovered” in the Central Market checkout line and pushed into sales
    • Working 11 years for the same leader, getting moved to Boston, and realizing she had outgrown a company she deeply loved
  • That “make it obvious” moment & walking away from misalignment
    • The gut-check prayer the morning she asked for a sign to quit
    • The wild 1:1 where her boss suggested a new role and she realized the real answer was: “I quit.”
    • How she took six months to get clear on her values, not her job title
  • Networking, mentorship & operationalizing relationships (without feeling icky)
    • Why you should never wait until you need a job to start networking
    • Building “relationship capital” with systems: calendar-blocked Friday follow-ups, notes on people, and being intentional about second-degree connections
    • Her take on mentorship as seasonal, specific, and often most powerful outside your current company
    • How to make a compelling outreach ask that actually gets answered
  • Sobriety, boundaries & redefining worth beyond achievement
    • Hitting her two-year sober anniversary and realizing how much she’d been numbing with alcohol
    • Recognizing when your self-worth is tied to numbers, titles, and likability
    • Using how you feel after events and interactions as data to set better boundaries
    • Why she now sees boundaries as a gift—to herself and to the people around her
  • Leading Austin Women in Tech & building true community
    • Moving to Austin not knowing anyone and finding Austin Women in Tech through a random Meetup
    • Starting as membership director, then becoming president, and helping grow the org to hundreds of members
    • What it’s like to motivate and lead in a volunteer-only environment
    • Why volunteering is a low-risk way to practice leadership, test new skills, and expand your network
  • Her current work: community, referrals & women-owned businesses
    • Her role as Chief Growth Officer at Switchboard, a platform connecting skilled virtual volunteers with global mission and ministry organizations
      Switchboard+1
    • Her work with What She Said and the RFRL app, a referral platform that routes everyday recommendations (CPAs, lawyers, favorite coffee shops) to women-owned businesses and rewards the people making referrals
      What She Said, Inc.+1
    • Why she believes abundance follows alignment—and how these roles line up perfectly with the life she actually wants
  • Influence without the title
    • How to lead before you have the formal authority
    • Why influence isn’t always the loudest person or the biggest title—it’s consistency, clarity, and alignment

Links & resources mentioned:

  • Connect with Heather on LinkedIn
  • Austin Women in Tech (AWT) – the nonprofit community Heather led as president
  • Switchboard – virtual volunteering platform connecting skilled volunteers with